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WHAT WE DO

We create, define, design experience strategies – and experiences – at the intersection of people, place, and purpose.

We deliver unbiased experience blueprints that combine both demand-side (front-end) and supply-side (back-end) solutions, frameworks, and operating models that guarantee you are not vendor led and ensure your strategies are realisable.

HOW WE DO IT

We do this by combining Jobs Thinking with Design Thinking and a number of solution architecture frameworks to deliver a systemised approach to Experience Design.

WHO WE BUILD VALUE FOR

We do this for smart city programs, government entities, and commercial real estate leaders.

Our work and clients include:

Al Madinah Development Authority

  • City Experience Playbook
  • Ongoing City-Wide experience project
  • Ongoing Vision 2030 project

The Blackstone Group

  • Digital Strategy for Retail Assets
  • APAC Digital Transformation Advisory

CohnReznick

  • Experience Technology Blueprint

Capital & Regional Plc

  • Lead-to-Lease-to-Shop-Opening business process experience definition and technology implementation

Stanhope Plc
ANZ Wealth
Ive Group
ISPT
SCPG
JLL
Major Retail Bank