In Commercial Real Estate, we work across any real estate operation that is organised as an investment, including Retail, Office, Logistics, Hotels, and Commercial Residential.

We evaluate assets and businesses you own or are considering acquiring, giving you actionable insights and generating strategies that will ensure revenue and value growth in the digital age.

Globally recognised as trusted advisors in digital, technology, and business strategy, we deliver market-leading, transformative evaluations and strategies for business success in the digital age for CRE clients such as The Blackstone Group, CohnReznick, and Capital & Regional.

We bring together subject matter experts, industry experts, business function professionals to help you transform your business and assets for success in the digital age.

Experience has become the main driving force for continued business growth. A slight increase in positive experience can yield substantial annual revenue increases.

We recognise that people are the asset that transforms organizations. Technology simply enables you to successfully transform.

“Unlike many of our competitors, we focus entirely on what matters most to your success – undertaking evaluations and generating strategies with your best interests in mind, not the technologies or additional services we may charge you for.”

With 71% of companies facing disruption, we understand that senior leadership teams have a lot on their minds. From improving results to data, customer experience, innovation, or IT restructuring, we know that to be successful in the digital age means not only focusing on how technology can support your business but also on new ways to work and generate value.

To navigate the future with confidence, businesses and senior leadership teams need to understand where they stand in terms of digital readiness, who their customers are and how they want to engage, who are their asymmetrical competitors and how to deal with them, how to use data and generate value from it, how to innovate efficiently and create an innovation culture, how to challenge the value they deliver to their customers and how to grow the value of their business, and how to build the right culture to sustain growth and success in the digital age.

This is why our services are specifically tailored to help you transform strategically in order to achieve your business and asset objectives.

Our services focus on key areas of business in the digital age: business & asset strategy, customers, competition, data, innovation, value, and culture.

They help you answer questions such as:

What is our purpose?
How do we achieve our business and portfolio objectives in the digital age?
What is our strategy for each key area of our business?
Who should we engage with and how should we engage them in order to achieve our business objectives?
How do we manage disruption?
Who are our true competitors and how do we deal with them?
How will we win business? Is our value proposition still relevant and what should our value propositions be? What is our competitive advantage?

How will we succeed in the future? What capabilities do we have and which ones are required?
What should we do to make sure our assets are future ready?
How do we climb out of a shrinking market?
What is our digital strategy?
What is our data strategy?
With what perceives to be a new shiny technology appearing everyday, what should we really be focusing on?
What are the numerous options of what the future looks like? How do we prepare for them? Which ones should we focus on?

It is important to seek alignment from the top. Senior management should be driving transformational strategies, championing change consistently across all business areas. They need to think disruptively in order to deliver the full value potential of the business in the digital age. Digital transformation enables a fundamentally different approach to delivering value and is essential for future business success.

When it comes to customer engagement, our marketing services focus on three types of customer and marketing transformations: digital marketing, customer experience, and marketing capabilities.

Our simple-to-understand, teachable, and intuitive frameworks and methodologies help you achieve change by delivering strategies that increase your growth rate. They will help you:

Rethink your customers, rethink your marketing strategy, understand the value of your customers, understand the five customer network behaviours, and allow you to generate the right customer strategies

Rethink your competition, identify asymmetric competitors, build platform models, understand your competitive value trains, and determinate any co-opetition opportunities

Rethink data, understand the value of the intangible asset it is, generate a unique data strategy, identify the data you need and where to find it, understand the four templates to turn customer data into business value, generate business value using our data value generator

Rethink innovation, understand and implement rapid experimentation, use strategic planning tools to run experiments, learn from your innovation activities, tailor the 9 innovation steps to your business, scale your innovations

Rethink value, understand your market position and how to improve it, generate new value propositions or optimise existing ones, generate value proposition roadmaps, identify and manage disruption

Rethink culture, identify the organization challenges you are facing or will face in transforming your business for the digital age, including a digital-first mindset, cybersecurity, how to embrace innovation and learn from failures

We are vendor and technology agnostic. We do not promote one vendor over another, one particular technology, source of data, or partner option. We source those that fit the strategy that has been created for you, delivering the best possible solution for your business – not the service or product we could charge you the most for, or the internal capabilities we have that need to be put to work. Something most of the big 5 consulting firms do.

Ultimately, we help you develop:

Growth rate improvements
Through new customer strategies, new marketing strategies, new value strategies, and a customer-centric and innovative culture

Business Strategy to win in the digital age
Increasingly sensors and computers are infiltrating every aspect of our lives, sensing, capturing and analyzing a plethora of data. In the digital economy you operate in, enabling and exploiting this data is the most important aspect to sustainable growth in business and asset value. Delivering and accessing that growth can be a real challenge as pre-digital business strategies no longer work as effectively in the ever-changing personal and business environment we live and operate in. By adopting and applying innovative and tested methodologies taught at leading institutions, such as Columbia Business School, we enable you to overcome these challenges, multiply your performance and succeed in the digital age.

Learning & Culture
We help your executives understand, conceive and express a business strategy for the digital age, and implement it across the organisation. We work with you to develop digital operating models that are fit for your business. We teach your leaders about customer networks, marketing in the digital age, value trains, data management and generating value from it, market position improvement, staying relevant in the digital age, disruption management, and digital leadership.

Relevant Technology Application
We help you identify and embed the right technology to support your business growth through business-fit strategies that allow you to design, test, and build new value propositions for success in the digital age.

Growth in the digital age
We help you create new sources of revenue by discovering the unmet needs of your current and future customers, through the right use of data, creating an innovation culture, and embedding the right technology for your business and assets.